Val, I belong to Blue Cross of CA. The lady that handled my grievance was truly *trying* to help me & now her boss or someone has told her to *redirect* me back to square one. I think she felt sorry for me because she talked to me enough to know what I was saying was all true.
Its usually a matter of finding that *right button* to push . If I could find that right person? These people at my group don't realize...I don't want trouble or lawyers...I just want to get the same trt anyone in my situation would get & then go home & live my life. All this stuff consumes me & sucks the life out of me. They are killing me! I just don't understand how they can get away with retaliation? Even the lady that did the intake on my grievance will validate to *anyone* that calls her the FIRST thing I said to her when I called was, "Are you *sure* this won't make things worse, because IF it will, I DON'T want to do this"!! She said "No, it certainly isn't suppose too". (Later she even apologized for whats happened to me...she feels horrible.
Since your work in management maybe you know who I could talk to that really might care & could help me? I'm at my wits end. Blue Cross is large as you know so I am not sure if you could help or not? But the fact that you offered means the world to me. That is beyond sweet of you! I just can't thank you enough just for offering to help me. If you have any ideas I am all ears.
Again, thanks a million for offering to help...what an awesome women you are.
Chelee
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