11-07-2005, 09:57 AM
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Senior Member
Join Date: Aug 2001
Location: Oregon
Posts: 1,756
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Drug Reimbursement Hotlines/Pre-Authorization Help
Hi All; I found this website which may help some of you who are having difficulties/uncertainties regarding your insurance coverage of Herceptin for early stage disease. Good Luck!
Cancer Care Resources Drug Reimbursement Hotlines 2005
http://www.accc-cancer.org/ONCRES/on....asp#genentech
Genentech, Inc.
Genentech Reimbursement Hotline
Monday–Friday, 8 a.m.–5 p.m., PST
800.530.3083
Reimbursement specialists provide information, counseling, and hands-on assistance for problems with reimbursement for Genentech products: Activase® (alteplase, recombinant), Avastin™ (bevacizumab), Herceptin® (Trastuzamab), Nutropin® [somatropin (r DNA origin) for injection], Nutropin AQ® (somatrem for injection), Nutropin AQ Pen ™ Cartridge [somatropin (r DNA origin) injection], Rituxan ™ (Rituximab), Tarceva® (erlotinib). Information regarding Genentech Access to Care Foundation, established to provide medically indicated products to patients who are uninsured and have limited financial resources, is also provided.
Single Point of Contact (SPOC)
Monday–Friday, 6 a.m.–5 p.m. PST
Phone: 888.249.4918
Fax: 888.249.4919
Genentech BioOncology's SPOC provides timely, one-step reimbursement assistance. Oncology case managers will assist callers by: investigating benefits for new patients and those changing insurance or facing open enrollment, assisting with prior authorizations, helping with appeals and coverage denials, searching for alternative coverage for patients, answering questions related to product reimbursement, and consulting on coding/billing issues. Financial services include uninsured patient programs.
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