Drug Reimbursement Hotlines/Pre-Authorization Help

[Lolly]

Hi All; I found this website which may help some of you who are having difficulties/uncertainties regarding your insurance coverage of Herceptin for early stage disease. Good Luck!


Cancer Care Resources Drug Reimbursement Hotlines 2005
http://www.accc-cancer.org/ONCRES/on....asp#genentech


Genentech, Inc.
Genentech Reimbursement Hotline
Monday–Friday, 8 a.m.–5 p.m., PST
800.530.3083

Reimbursement specialists provide information, counseling, and hands-on assistance for problems with reimbursement for Genentech products: Activase® (alteplase, recombinant), Avastin™ (bevacizumab), Herceptin® (Trastuzamab), Nutropin® [somatropin (r DNA origin) for injection], Nutropin AQ® (somatrem for injection), Nutropin AQ Pen ™ Cartridge [somatropin (r DNA origin) injection], Rituxan ™ (Rituximab), Tarceva® (erlotinib). Information regarding Genentech Access to Care Foundation, established to provide medically indicated products to patients who are uninsured and have limited financial resources, is also provided.

Single Point of Contact (SPOC)
Monday–Friday, 6 a.m.–5 p.m. PST
Phone: 888.249.4918
Fax: 888.249.4919

Genentech BioOncology's SPOC provides timely, one-step reimbursement assistance. Oncology case managers will assist callers by: investigating benefits for new patients and those changing insurance or facing open enrollment, assisting with prior authorizations, helping with appeals and coverage denials, searching for alternative coverage for patients, answering questions related to product reimbursement, and consulting on coding/billing issues. Financial services include uninsured patient programs.

[suzan w]

Thank you so much for this info!!! I am, indeed, changing insurance coverage at the end of the month and will be personally responsible for a larger portion of my bills...yuck...but this gives me an idea! I am going to call them!! Thanks again!