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Anne, I find there is no excuse for a doctor to treat you like that because her or she is in a bad mood. They can be in a bad mood at home not while they are practicing. It is very unprofessional and I would tell them that.It is his/her job to explain anything that isn't clear. That is part of his job. He needs to answer your questions.
Hope you have a Merry Christmas and a better year ahead.
Mary
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