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Vicki - For what it's worth, many of us are having the same problems (see about 6 of the previous 12 posts. I think we just will have to be patient and hopefully when Joe come back and has time he can put a tutorial on here for us.
As to the colors, I think a hot pink box means unread, light pink means read, and blue means you've responded to. At least that's what it seems like. Try doing a response and see if the color changes....
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