Dept. of Managed Health Care, California HMO Help Center
(We serve all California Consumers that are enrolled in a California HMO, Blue Cross of California PPO, and Blue Shield of California PPO)
980 Ninth Street, Suite 500
Sacramento, CA 95814-2725
Toll free: 1-888-HMO-2219 (HMO Health Center Consumer Complaint Line)
Toll free: 1-877-525-1295 (HMO Help Center Provider/Physician Line)
1-877-688-9891(Toll free)
Fax: 916-229-0465 (Complaints) or 916-229-4328 (Independent Medical Review)
E-mail:
GenInfo@dmhc.ca.gov
www.hmohelp.ca.gov