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Chelee · 08-25-2006, 12:23 AM

Tom, I must say, you do have quite the sense of humor even when it comes to such a serious matter. I had to LAUGH at some of the things you said. Making me laugh lately isn't easy...but you sure did it.

I LOVE your second paragraph. I was trying to fix this on-going problem without getting a lawyer but at this point I am beginning to think thats the only way they will do anything for me. After calling my HMO...if I get no where that way I will have no other option other then to find a lawyer. I can't sit around and wait any longer while they play games with me. Its just been darn right cruel the way they have treated me. But this is a NEW building with NEW doctors...and I am starting to think they are MORE concerned about paying for their new building then they are their patients. I have heard many complaints there...not just me.

In fact I find it odd when you call there. The FIRST thing their phone message machine says is "If you are calling about a medical complaint...push 1 now". Then it goes on to if its an emergency, or if you want to make an appt.

Why would *that* be their FIRST options? It makes one think they get an awful lot of complaints...doesn't it.

I like the way you think Tom. One thing Bev said is for me to keep a diary. I have that one covered and then some! I have been writing in a daily journal for YEARS. Long before breast cancer. I have everything written down and dated. Dates, days, time, doctors I spoke to, what was said. I have journals going back at least 15 years. So its not like I just started this. So if I have to get a lawyer to get their attention...I will. I will certainly have all the information a lawyer might need with my journals alone. I have some of my medical records. I requested them a while ago..but I since found out there are lots of things missing? I didn't get them all. So I will try again!

Thanks for your advice Tom. And for the humor you added to it. Have my clothes ready, let my dog out, water the plants. lol After they got a letter from a lawyer...I could see it happening just about exactly that way.

Thanks a million Tom. I appreciate your help & support.

God bless you & your Mom. Continued good thoughts and prayers coming your way.

Chelee

08-25-2006, 12:23 AM	#11
Chelee Senior Member Join Date: Feb 2006 Location: Southern, CA Posts: 2,511	Tom, I must say, you do have quite the sense of humor even when it comes to such a serious matter. I had to LAUGH at some of the things you said. Making me laugh lately isn't easy...but you sure did it. I LOVE your second paragraph. I was trying to fix this on-going problem without getting a lawyer but at this point I am beginning to think thats the only way they will do anything for me. After calling my HMO...if I get no where that way I will have no other option other then to find a lawyer. I can't sit around and wait any longer while they play games with me. Its just been darn right cruel the way they have treated me. But this is a NEW building with NEW doctors...and I am starting to think they are MORE concerned about paying for their new building then they are their patients. I have heard many complaints there...not just me. In fact I find it odd when you call there. The FIRST thing their phone message machine says is "If you are calling about a medical complaint...push 1 now". Then it goes on to if its an emergency, or if you want to make an appt. Why would that* be their FIRST options? It makes one think they get an awful lot of complaints...doesn't it.* I like the way you think Tom. One thing Bev said is for me to keep a diary. I have that one covered and then some! I have been writing in a daily journal for YEARS. Long before breast cancer. I have everything written down and dated. Dates, days, time, doctors I spoke to, what was said. I have journals going back at least 15 years. So its not like I just started this. So if I have to get a lawyer to get their attention...I will. I will certainly have all the information a lawyer might need with my journals alone. I have some of my medical records. I requested them a while ago..but I since found out there are lots of things missing? I didn't get them all. So I will try again! Thanks for your advice Tom. And for the humor you added to it. Have my clothes ready, let my dog out, water the plants. lol After they got a letter from a lawyer...I could see it happening just about exactly that way. Thanks a million Tom. I appreciate your help & support. God bless you & your Mom. Continued good thoughts and prayers coming your way. Chelee __________________ DX: 12-20-05 - Stage IIIA, Her2/Neu, 3+++,Er & Pr weakly positive, 5 of 16 pos nodes. Rt. MRM on 1-3-06 -- No Rads due to compromised lungs. Chemo started 2-7-06 -- TCH - - Finished 6-12-06 Finished yr of wkly herceptin 3-19-07 3-15-07 Lt side prophylactic simple mastectomy. -- Ooph 4-05-07 9-21-09 PET/CT "Recurrence" to Rt. axllia, Rt. femur, ilium. Possible Sacrum & liver? Now stage IV. 9-28-09 Loading dose of Herceptin & started Zometa 9-29-09 Power Port Placement 10-24-09 Mass 6.4 x 4.7 cm on Rt. femur head. 11-19-09 RT. Femur surgery - Rod placed 12-7-09 Navelbine added to Herceptin/Zometa. 3-23-10 Ten days of rads to RT femur. Completed. 4-05-10 Quit Navelbine--Herceptin/Zometa alone. 5-4-10 Appt. with Dr. Slamon to see what is next? Waiting on FISH results from femur biopsy. Results to FISH was unsuccessful--this happens less then 2% of the time. 7-7-10 Recurrence to RT axilla again. Back to UCLA for options.