HER2 Support Group Forums - View Single Post

janet/FL · 11-12-2007, 08:47 PM

Hi Amy
I found it a stress saver -- find someone at Blue Cross that seems to know what they are doing and ask them if they would be your contact person at this very trying time.
I had a woman who frequently went out of her way to find answers to my questions. She even hand carried papers from one desk to another to make sure they got to the right person. When I kept getting billed for $12,000 for Nulasta shots, she always reassured me it was just a matter of paper work and that it would be cleared. It was, and her reassurance was certainly helpful in reducing my stress level. Maybe the person who notified your Dad that Tykerb was approved would take on that role.
Hugs, to you and your family

11-12-2007, 08:47 PM	#8
janet/FL Senior Member Join Date: Sep 2005 Posts: 312	Hi Amy I found it a stress saver -- find someone at Blue Cross that seems to know what they are doing and ask them if they would be your contact person at this very trying time. I had a woman who frequently went out of her way to find answers to my questions. She even hand carried papers from one desk to another to make sure they got to the right person. When I kept getting billed for $12,000 for Nulasta shots, she always reassured me it was just a matter of paper work and that it would be cleared. It was, and her reassurance was certainly helpful in reducing my stress level. Maybe the person who notified your Dad that Tykerb was approved would take on that role. Hugs, to you and your family __________________ Janet Endometrial Cancer 2002 Mammogram 11/2004 Lumpectomy 12/2004 Stage 1, 9mm DCIS, grade 2, Her2+++, ER/PR negative Refused A/C as recommened by two oncs. 35 treatments of radiation that ended March 4, 2005 Changed oncologists and began Taxotere/Herceptin August 2005. Finished Herceptin July 2006