[newgg]

Yes,....after calls to managers, asking what info they required, used the fax to get the info to them, doctor letter of need, brief history and physical, etc. About a week later was notified about their payment and a write off by the oncologist. Was told that it would have taken the paper mill at the oncologist office a couple of weeks to even copy and mail the info. Thank goodness I have maintained a huge folder of all my medical info and get copies at each visit. So on we go !! Stated that this info will be required each and every time.....huh??? Anyway....as stated above...they just want to drag out the process and want you to say....." I quit" and you do have to stay at it.....call, and call and fax and call some more. As already suggested..keep going up the line for a manager and one with some medical background. Get a name so you can always talk to the same person. We are Warriors and know how to fight!!!!