SPA Changes - Two Trips Now Planned
Hello All,
I just got off the phone with Donna. We made an executive decision to become your unofficial travel agents for two retreats. Because the weather should be better in AZ in Jan., we decided we should go to Miraval in Jan. and the Orleans in Las Vegas in late April or Early May. Donna said she will check out all the entertainment scheduled for the spring of 2008 and will let us know what the best shows will be. I will contact Mr. Sim and see how we should book our stay at the Miraval for Jan 2,3,& 4. Here we go! Karen |
Thank you Karen. This is great, a room for me and my sis. So lookforward to see you all.
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Sherri, Can't wait to meet you and your sister. I am going to suprise my daughter with the trip as a christmas present. Donna also is working on going to both outings. Donna said she knows Las Vegas like the back of her hand, so she will arrange for us to see the best of everything Vegas has to offer in April or May. I can feel some of the tension leaving my body already.
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Is this Miraval in Tucson? I will be in Phoenix from Dec 29-Jan 15. Maybe I would come down there for one or two nights. Right now friends will join us in Phoenix Jan 1-4, so will have to see how this works outs.
Catherine |
Catherine, Miraval is located 33 miles north of Tucson Internation airport in Catalina, AZ. Hope you can join us.
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Count me in and thanks again for being our exclusive travel agent! Let us know the grand total... I am sure every penny is worth it.
Melinda |
How to reserve rooms at Miraval
Hi All, I spoke w/ our rep (Mr. Chang Sim) and this is how it works. I will put down a $500.00 deposit that will go toward my double room. I need to get a list of members that are going by Oct 1st. (90 days prior to trip - Rooms only guaranteed at our discounted rate until this date. There may still be rooms available w/ discounted rate after 10/1 if they are slow with bookings). Here is what I need from you.
Name Address Phone # Credit Card # w/ Exp Date Single or Double Room If Double, who do you want to share room with? I understand if you do not want to email me your Cedit card info. You can call me at: 414-421-6783. I have to leave for work each day at 11:30, but am home and available most mornings. You can also leave your info on our answering machine and I will email you back a response so you know I received it. Miraval will process your card for the first and last day of our trip. Chang is going to email me the group contract today so I should have more info on how to arrange treatments, etc. Presently they are holding 5 double and 5 single rooms. Please respond w/ needed info asap in case we need to book more than the 10 rooms. If you want to go, but need to share a room with someone else to help w/ costs, pls state so on this thread so we can try to make that happen. That's all for now folks! |
Karen,
This is for 3 nights package that means we would leave on Jan. 5th, please confirm. |
Chrissy,
That is correct. Arrive on the 2nd, Leave on the 5th for a total of a 3 night stay. :) Still don't have contract yet. Will update as soon as it's available. |
Copy of unsigned Miraval Contract
Hey all, Here is a copy of the 5 page contract Miraval requests that I sign by 9/27/07. I will be asking Mr. Sim to clarify what the amount will be charged to our credit cards for the 1st & last day for single and double occupancy when making reservations. I also will ask for a price list for SPA services. How and when should we request SPA services. Please read this contract carefully. (ie service fees, taxes, cancellation policy, etc.). Please let me know what other questions or concerns you may have regarding our stay.
SOCIAL CONTRACT DATE: September 19, 2007 GROUP NAME: HER2 Support Group CONTACT: Ms. Karen Schneck TITLE: Group Coordinator ADDRESS: 7201 Devonshire Avenue Greendale, WI53129 E-MAIL: kaschneck@wi.rr.com PHONE: 414-421-6783 Pursuant to this contract, once accepted, HER2 Support Group will hold a retreat at Miraval Resort. MEETING DATES AND GUEST ROOM BLOCK Once this contract is accepted, we will remove from our inventory and consider sold to you for your use packages pursuant to the following arrival and departure pattern: Wednesday, January 2, 2008 - Saturday, January 5, 2008 Wed Thu Fri 01/02 01/03 01/04 Run of Deluxe Single Occupancy 5 5 5 Run of Deluxe Double Occupancy 5 5 5 Total Rooms/People 10/15 10/15 10/15 Total Package Room Nights: 30 / Total Package Guest Nights: 45 GUEST ROOM RATES: Per Person, Per Night Package Rates for your group are confirmed as follows: Room Single Rate Double Rate Run of Deluxe Room $475.00 $400.00 per person or $800.00 per room These rates are package rates. Your group rates will be honored for your attendees three (3) days before group arrival and three (3) days after group departure based on availability. Package rates quoted above are non-commissionable, net rates, subject to 17.5% service charge and tax, which is currently 12% on the rooms portion of the package rate, 6.1% on the food portion of the package rate while the spa portion of the package rate is non-taxable. HER2 Support Group Contract Page 1 9/19/07 GUEST ROOM RATES continued: Your package rates include overnight accommodations and three meals daily, snacks in Palm Court and all non-alcoholic beverages. Room Service and alcoholic beverages are not included. The package also includes round trip Tucson airport shuttle transfers, and one spa service, private consultation or round of golf up to a $110 value per person/per night. The package also includes access to all scheduled programs and activities. Group shall be solely and fully responsible for informing its attendees that the package rates exclude guest service fees and service charges, in addition to the room rate and taxes. All package meals will be provided in The Coyote Moon or Cactus Flower Restaurant. Select menu options are available, at an additional charge, upon request. Private dining arrangements must be made in advance and are subject to prevailing banquet prices and/or surcharges. A 22% service charge and applicable sales tax, which is currently 6.1% will be added to the surcharge. ROOM RESERVATION PROCEDURES From the moment this contract is accepted, we will be holding your contracted guest room block for the use of your attendees. In order to assign individuals to specific rooms, room reservations will be required. It is our understanding that you will provide the resort with a detailed Rooming List for your guests due ninety days prior to the scheduled arrival date release date HER2 Support Group. List should include guest name address, phone and email address information. If this contract is signed within 90 days prior to arrival, a rooming list and deposit will be required with the signed contract. Ninety days prior to your arrival date, all room nights, which have not been reserved as described above, will be deemed to be room nights that your group will not use. Such room nights will at that date be returned to the resort's general inventory. Reservation requests from your attendees received less than ninety days prior to your arrival date will be accepted on a space available basis, at the higher of the contract rate or rate available at that time. CHECK-IN I CHECK-OUT Guest accommodations will be available at 3:00 pm on arrival day and reserved until 11:00 am on departure day. In order to arrange for airport pick-up, the Resort must receive flight arrival and departure carrier, flight numbers and times for your attendees, at least 7 daysprior to arrival. Guests may arrive to the Resort anytime after 10:00 am on arrival day. Anyattendee wishing special consideration for late checkout should inquire at the front desk on the day of departure. Should the Resort allow for late check-out, a half day rate will be imposed. HER2 Support Group Contract Page 2 9/19/07 GUEST ROOM CHARGES It is our understanding that your guests will pay their own account upon departure. Group Leader assumes full and sole responsibility for informing all attendees of the package rate and applicable taxes. When reservations are made, we will require a deposit equal to the package rate and tax for the first and last night for each reservation. Individual deposits received are non-transferable to another guest. An individual’s deposit is transferable to a future stay within 6 months if Miraval receives notice of an individual’s cancellation at least 14 days prior to scheduled arrival, if individual cancellation is received less than 14 days prior to arrival, deposit will be forfeited. If actual guest nights upon group arrival falls below 90% of the contracted group block, contracted rates would be null and void and entire group will convert to prevailing rack rate. Upon check-in, each guest will be required to present a valid credit card, on which an amount of sufficient pre-authorization can be obtained to cover the package and tax charges for the length of the guest’s stay, plus the anticipated use of Miraval’s ancillary services, and we require each guest’s home/business address and e-mail address. MEETING REQUIREMENTS At the present time, we are not holding any meeting facilities for you. ESTIMATED PACKAGE REVENUE FIGURES Based on the provisions of this contract, Miraval anticipates that your meeting will generate $19,125.00 in revenue from the provision of Meeting Packages. All revenue figures are net and not inclusive of taxes or service charges. CANCELLATION In the event of a group cancellation occurring 0 to 89 days prior to arrival, initial group deposit will be forfeited. In the event of a group cancellation occurring between contract signature and 90 days prior to arrival, group deposit will be kept on file for one year to be used as deposit for a future group. FORCE MAJEURE No damages shall be due for a failure of performance occurring due to Acts of God, war, terrorist act, government regulation, riots, disaster, or strikes, any one of which make performance impossible. BILLING PROCEDURES AND DEPOSIT SCHEDULE No Master Account will be set up for this group. Each guest will be responsible for their own charges. Individual guests accounts are payable at check-out by cash or credit card. The deposits and payments outlined in the table below are due as indicated. HER2 Support Group Contract Page 3 9/19/07 BILLING PROCEDURES AND DEPOSIT SCHEDULE continued: Date Deposit Due Upon return of signed contract $500.00 (90) ninety days prior to arrival Package Rate inclusive of tax and service charge for 1st and last nights Deposit Per Person AND a complete Rooming List. Please make your deposit payments by check payable to Miraval Resort Tucson and mail to: Miraval Resort Tucson 5000 East Via Estancia Miraval Catalina, AZ 85739 Attention: Julie Hall, Accounts Receivable/Accounting Department RESORT POLICIES Logo: The Group shall not use the name, trademark or logo or any other proprietary designation of the resort in any advertising or promotional material without the prior written permission of the Resort. Group shall comply with the terms and conditions required by the Resort for such use. Utilities: All electrical services and utilities, including phone and riggings, must be contracted for through the Resort’s Convention Services Department. Signage: Signs and banners are not allowed in the resort’s public areas. In regard to the group’s meeting space, all signs must be professionally printed and their placement and posting be pre-approved by the Convention Services Department. Nothing shall be posted, nailed, screwed or otherwise attached to walls, floors, or other parts of the building or furniture. Distribution of gummed stickers or labels is strictly prohibited. Guests: Maximum number of people per guest room is two (2). Children under the age of seventeen (17) are not permitted at Miraval. Pets are not allowed at Miraval. Group organizer is responsible to inform guests to comply with posted signage and noise ordinances; including spa quiet room, locker room and restaurants. Dining: Dining reservations for groups larger than eight (8) people must be booked in advance and may be subject to a limited menu. Room Deliveries: There will be a charge of $3.00 per item for room deliveries. An additional set up fee will be charged if multiple items are to be displayed. Alcoholic Beverages: Alcoholic beverages are not included in the package room rate. By law, all alcoholic beverages consumed on the premises must be purchased from the licensee, Miraval Life in Balance. By law, alcoholic sales by the hour or per person are not allowed. All alcoholic beverages are charged from on consumption. Guests are not permitted to bring alcohol into Miraval. HER2 Support Group Contract Page 4 9/19/07 AUTHORITY The persons signing the agreement on behalf of Resort and Social Groups Midwest / Texas eachwarrant that they are authorized to make agreements and to bind their principals to this agreement. MISCELLANEOUS PROVISIONS This contract is made and to be performed in Catalina, Arizona, and shall be governed by and construed in accordance with Arizona law. By executing this agreement, HER2 Support Group consents to the exercise of personal jurisdiction over it by the courts of the State of Arizona. This contract is the entire agreement between the parties, superseding all prior proposals both oral and written, negotiations, representations, commitments and other communications between the parties, and may only be supplemented or changed in writing, signed by a representative of the group and the resort’s General Manager. No representative of the Resort has been or isauthorized to make any representation which varies from the express terms of this contract, though this contract may be supplemented or amended in writing. Group may not assign any benefits arising under or associated in any way with this contract without prior written consent of Resort. In the event of litigation arising from or associated with this contract, the parties agree that the prevailing party therein shall recover its attorneys' fees and all litigation expenses, charges and costs incurred therein. Any legal action in connection with this agreement shall be brought or maintained only in the courts of the State of Arizona, and only in Pima County. No food and/or beverage of any kind will be permitted to be brought into the resort, or anysuite used as a hospitality suite, by the group or any of the group’s guests. ACCEPTANCE This contract shall be deemed accepted only after it has been signed by a representative of thegroup and thereafter signed by a representative of the resort. Acceptance may be made by facsimile transmission and this contract may be executed in one or more counterparts, each of which when fully executed, shall be deemed to be an original, and all of which shall be deemedto be the same agreement. We look forward to working with you and to hosting a memorable meeting. By HER2 Support Group’s authorized representative: Date: Ms. Karen Schneck Group Coordinator HER2 Support Group By the authorized representative of Miraval Resort: Date: Chang Sim Regional Director of Sales, Midwest/Tex. HER2 Support Group Contract Page 5 9/19/07 |
Answers for Credit Card Charges
Hello, here is Chang's reply to my questions. Still need price list of services.
Karen, Greetings from Miraval Life in Balance!!! Please see the following answers to the questions you had: *Please note that at the time of reservation each guest will be required to place a two night package rate deposit or $1,215.18 for Single and $1,017.78 for Double *Total Inclusive of Tax and Service Charge Package cost are $607.59 per night or $1,822.77 for three nights for Single occupancy and $508.89 per night or $1,526.67 for three nights for Double occupancy. *They can call or e-mail our Pre-Booking department to reserve services as soon as we confirm individuals reservations. *Only financial liability you have by signing the contract would be the $500.00 deposit and your own charges. Karen, We look forward to welcoming you in January and please let me know if I may be of further assistance. Best regards, Chang Sim Regional Director of Sales, Midwestern Region csim@miravalresorts.com Direct 520-825-4977 Fax 520-825-5195 Miraval Resorts 5000 E. Via Estancia Miraval Catalina, AZ 85739 www.miravalresorts.com Voted #1 Destination Spa by the Readers of Conde Nast Traveler 2006, SpaFinder 2006 and Travel & Leisure Three Years in a Row |
Info needed for Miraval by 9/27/07
Hi All
I need the info listed below (except for flight info) by 9/27/07 to guarantee room rates. Your credit card will be charged $1,215.18 for single or $1,017.78 to reserve a double room for Jan 2,3, & 4th, 2008. Please read the contract carefully concerning cancellation, fees, taxes, etc. <TABLE style="WIDTH: 624pt; BORDER-COLLAPSE: collapse" cellSpacing=0 cellPadding=0 width=833 border=0><COLGROUP><COL style="WIDTH: 17pt; mso-width-source: userset; mso-width-alt: 824" width=23><COL style="WIDTH: 31pt; mso-width-source: userset; mso-width-alt: 1479" span=2 width=42><COL style="WIDTH: 53pt; mso-width-source: userset; mso-width-alt: 2503" width=70><COL style="WIDTH: 25pt; mso-width-source: userset; mso-width-alt: 1194" span=2 width=34><COL style="WIDTH: 56pt; mso-width-source: userset; mso-width-alt: 2673" width=75><COL style="WIDTH: 67pt; mso-width-source: userset; mso-width-alt: 3185" width=90><COL style="WIDTH: 44pt; mso-width-source: userset; mso-width-alt: 2076" width=58><COL style="WIDTH: 41pt; mso-width-source: userset; mso-width-alt: 1934" width=54><COL style="WIDTH: 44pt; mso-width-source: userset; mso-width-alt: 2076" width=58><COL style="WIDTH: 62pt; mso-width-source: userset; mso-width-alt: 2958" width=83><COL style="WIDTH: 71pt; 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YES/NO?</TD><TD class=xl70 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext 0.5pt solid; BORDER-LEFT: windowtext; WIDTH: 57pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: #ffff99" width=76>COMMENTS</TD></TR><TR style="HEIGHT: 14.4pt" height=19><TD class=xl68 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext 0.5pt solid; BORDER-BOTTOM: windowtext 0.5pt solid; HEIGHT: 14.4pt; BACKGROUND-COLOR: #ffff99" height=19></TD><TD class=xl66 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: #ffff99"></TD><TD class=xl67 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: #ffff99"></TD><TD class=xl67 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: #ffff99"></TD><TD class=xl67 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: #ffff99"></TD><TD class=xl67 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: #ffff99"></TD><TD class=xl67 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: #ffff99"></TD><TD class=xl67 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: #ffff99"></TD><TD class=xl69 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 57pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: #ffff99" width=76></TD></TR></TBODY></TABLE> |
Credit Card Form - Needed info for reservation
Please see attachment for credit card authorization. Thank you. Karen |
Travel Insurance
If you are looking for medical cancellation travel insurace, please check out www.travelexinsurance.com
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hI kAREN, wE ARE INTERESTED IN THE lAS vEGAS TRIP, and we also know that area well. Please keep us posted on that trip and let us know if there is anything we can do to help. Thanks so much for your hard work and the effort you have put in. Much love, Vickie
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Karen,
I don't see the attachment. I sent you my info via your e-mail. You may want it to send it the same way. |
Hi Karen,
My regular schedule for infusion would be the 3rd. I'm going to ask this week if I can change that around a bit (although I think it will also be a "scan week!". So that I can fit in some relaxing spa time! Hmmm...so far it seems a little stressful! I should have better answers on Thursday. which I see is the deadline! |
Chrisy, Hope you can work some magic in your schedule to come along. Really would love to meet you in person. Karen
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Karen
I had to make a choice between going to San Antonio to the Breast Cancer Symposium in December and the January Spa trip...can't afford both on SS disability so maybe I can save up enough for the Las Vegas trip later on. Enjoy a relaxing massage for me, not to mention being away from our lovely Midwest winter! |
Keep us posted about the Las Vegas trip... that may be a possibility for me.
Karen |
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